Terms and Conditions 2011
1 The Owners, Jonathan and
Cheryl Rome, offer the property,
as described in the property details for holiday rental, subject to written
confirmation, to the client. The letting contract is between the Client
and the
Owners.
2 The description of the
Property is given in all good
faith. It is the responsibility of the Client to establish the
suitability of
the Property for his/her party’s needs and to ask for any
information that
he/she deems relevant prior to making a booking.
3 To reserve the Property, the
client should contact the
Owners by telephone or e-mail and pay a non-refundable deposit of
50% of
the total booking amount. Following clearance of the deposit, written
confirmation of the booking, a receipt and full details in order
to find
the Property will be sent to the Client.
4 The balance of the rental is
payable not less than twelve
weeks before the start of the rental period. If payment is not
received by
the due date, we reserve the right to give written notice that the
reservation
is cancelled. The Client will remain liable for the balance
of the
rental unless we are able to re-let the Property. Reservations made
within
twelve weeks of the start of the rental period
require
full payment at the time of booking.
5 Any chargeable expenses
arising during the rental period
(e.g. cleaning supplement or heating costs in excess of 20 euros)
should be
settled locally with the Owner before departure.
6 A Security Deposit of 150
euros per week is required to
cover possible damage to the Property or its contents or in the event
of the Property
not
being thoroughly cleaned prior to departure. The sum mentioned does not
however
limit the Client’s liability to the Owner in the event of greater
damage to the
Property or its contents. The Owner will account to the Client for the
Security
Deposit and
refund any money due within two weeks of the end of the rental
period. The cheque
is not returned on the day of departure. The Client is responsible for
all bank
charges in the unlikely event that the cheque has to be cashed.
7 The Client agrees to take out
comprehensive travel
insurance giving full personal liability to all members of the party
since
under French law, this is not covered by the Owner’s insurance
policy.
Documentary proof of this cover needs to be provided before
the start of
the rental period. In the event of cancellation, the deposit of 50% is
non-refundable and as stated in point 4 the Client remains liable
for the
balance. It is the Client’s responsibility to check that suitable
cancellation
insurance is included in the travel insurance policy taken.
8 The rental period begins at
5.00pm (local time) on the
first day of the rental period and ends at 10.00am (local time) on the
last
day. Late
arrival times (ie after 7pm) must be agreed at least 48 hours
in advance. The Owner is not obliged to offer the accommodation before
5.00pm on the day of arrival nor does the Client have any
entitlement to
occupy the property after 10.00am on the day of departure. Failure to arrive by 7pm
or contact us in the event
of delay may result in you being unable to gain access to your holiday
property
on the first day of your holiday. The Owners are not liable for any
additional
charges you may incur as a result.
9 The maximum number of guests
to reside in the property
must not exceed the stated capacity. Any modification to client numbers
after booking
must be
notified to the owner before arrival.
10 The Client agrees to be a
considerate tenant, to take
good care of the Property and all associated facilities and to ensure
that no
one in
the party acts in any way which could cause disturbance to
neighbouring properties or cause risk of damage or injury and to adhere
to any
internal rules and regulation present at the Property. The
Client agrees to leave the Property in a clean and tidy condition at
the end of
the rental
period. The Owner reserves the right to retain all or part of the
Security
Deposit to cover costs if the Client has left the Property
in an
unacceptable condition. The Owners are the sole judges in this
matter. (In particular BBQs,
ovens, hobs, fridges and
bathrooms must be cleaned before your departure to ensure that the
entire
property is as you found it.)
11 The Client must adhere to the
recycling policy of the local area and ensure that all rubbish is tied
up and
put in the wheelie bin before departure. (Wheelie bins must be put out
in good
time for collections so that the next guests do not arrive to a full
bin.)
12 The Client must allow the
Owners to enter the Property
to inspect it or carry out any maintenance by prior appointment. In the
event of
any emergency, the Client must grant immediate access to the
Owners or any necessary rescue services/contractors.
13 The Client shall report to
the Owners without delay, any
defects or shortcomings in the Property, or breakdown of equipment or
appliances in order that remedial action can be taken as soon as
possible.
14 Under no circumstances must
any item of a combustible
nature be allowed within the Property or garden. This includes candles
and incense
sticks. Smoking is permitted in the garden only – for the
comfort of others it is not allowed within the Property.
15 The Owners shall not be
liable to the Client:
-for any temporary defect or
stoppage in the supply of
public services to the property, nor in respect of any equipment,
machinery
or appliance in the Property, garden and associated facilities
-for any loss, damage or injury
that is the result of
weather condition, riots, wars, strikes or any other matter beyond the
Owners'
control
-for any noise or inconvenience
caused by nearby
building/construction work as such work is completely outside of the
Owners'
control. The Owners
receive no advance warning of dates when this may occur.
-for any loss, damage or
inconvenience caused to or
suffered by the Client if the Property is destroyed or substantially
damaged
before the start
of the rental period. In any such event, the liability of
the Owner shall not exceed any amount paid by the Client to the Owner.
The Owner
will notify the Client and refund any amount already paid in
the event of the Property being substantially damaged or
destroyed before
the holiday period.
